We believe that when given the appropriate knowledge and skills, we are all capable of making informed, effective, and safe choices when facing conflict and violence. As part of that approach, our curriculum is designed to create a shift in how participants view and respond to conflict and violence. The necessary shifts are created through role-plays, engaging dialogue, and poignant anecdotal stories that challenge participants to reflect on their response to conflict and understand that they have choices.
The most important factor in the successful delivery of conflict and violence training is the engagement of participants in real-life interactions. Our training specialists engage participants with considerable acting skills and specific knowledge of the participants’ workplace to create opportunities for participants to learn and practice skills through actual experience.